My Credit Card

"My Credit Card" is Aruba Bank’s free 24/7 online service to view up-­to-­the-minute credit card transactions, receive e-mail alerts and access your monthly statement online; anytime, anywhere!

Already enrolled or do you still need to register? Go to “My Credit Card” and register to get online access to your credit card statement.

Benefits

  • View Credit Card Status
  • View Credit Card Payments
  • Go Paperless Today!
Viewing, managing and printing your credit card statements has never been this easy. With “My Credit Card” you can easily access your credit card statements online.

 

Your credit card payment summary – stay on top of your credit card payments

  • Payment due date
  • Amount of previous payments
  • Date of previous payments

 

Your credit card account summary – your card status

  • View your current balance
  • Check your available credit
  • Access previous statements up to 18 months ago
  • Find transactions up to 18 months ago and produce reports
  • Set email alerts to track your credit card activity

To enroll in this service, you must provide the requested information about the Primary Cardholder on your credit card account. The Primary Cardholder is the person whose name appears first on your billing statement. Read the Users’ Guide on how to enroll your credit card. 

Please follow the steps below to enroll:

1. Go to “My Credit Card” (This link directs you to the eZcard website where you can safely enroll)

2. Below the heading on the bottom of the page “Not enrolled yet"?  Click on the link “Enroll Now!” and follow these steps:

  • Enter your 16 ­digit credit card number (no dashes or spaces).
  • Enter name of primary card holder in CAPITAL LETTERS (as it appears on the card).
  • Enter 4 last digits of your Home Phone number.
  • Enter 4 zeroes (0000) in the Social Security Number field.
  • Enter 5 zeroes (00000) in the ZIP code field.
  • Enter your Mother's Maiden Name in CAPITAL LETTERS.
  • Enter your card expiration date (as it appears on the card).
  • Enroll.

3. After enrolling you will need to choose a User Id and password to use each time you log in.

4. After your first log in, the system requires you to set up a ‘PassMark’ (image).

Download the instructions 

 

How it works

  • Each time you log in after the initial setup, you will need to enter your User ID.
  • You will then see a screen where you will enter your password and validate your PassMark.
  • You may also be asked a challenge question based on the computer that you are using to access your Online Account.

We offer service and assistance in line with your needs.

You can access your accounts and make transfers any time using Aruba Bank Online® or Aruba Bank App®. Our service representatives are available to answer your questions over the phone or by online chat.

During business hours:
Aruba Bank Call Center: (+297) 527­7700
Online chat

 

Costumer Service 24/7:

 

Go Paperless today! – register and receive only digital credit card statements

Go green and cut down on paper clutter by tracking your credit card statements online. When you log in on “My Credit Card”, you can choose to opt out of receiving paper copies of your credit card statements and instead download them online

 

Follow these easy steps:

  • Log on to my “My Credit Card”
  • Click on “Statements” in the blue menu bar on your left
  • Click on “Delivery Options”

 

Choose the option “Paperless”

  • To confirm your option, click on “Legal Agreement”, read and confirm that you have read and agree to the terms and conditions set forth. 
  • Click on I agree to confirm
  • An e-­mail confirmation will be sent to your e-­mail address. Once you receive this e-­mail, you will be paperless. Thank you for preserving our environment.

 

Set email alerts to keep track of your credit card activity:

When you log in on “My Credit Card”, you have the option to set alerts. Alerts are a convenient way to track important credit card activity via email. When you are enrolled in “My Credit Card”, there are two types of alerts that will help you keep up-to-date.

 

Custom Alerts

These alerts notify you of important account activity, such as low balance, when a payment is due, or when your credit card is used. You can manage these alerts and select where you would like an email notification delivered.

 

Standard Alerts

These alerts are predefined by Aruba Bank, do not require any setup and are automatically delivered to your primary e-­mail address. For your convenience, you can opt­-out of these alerts.

Manage your email alerts in “My Credit Card”:

  • Log on to my “My Credit Card"
  • Click on “Alerts” in the blue menu bar on your left
  • Choose to set or manage your alerts

Useful Tips

Make an appointment or request a call back, if you prefer we can contact you at your convenience.

Make an appointment

 

Do you have questions?

Contact our Call Center during office hours at (297)527 7700.

Contact us

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