Report a lost or stolen card

In the event of a lost or stolen Maestro Chip Card, please contact us immediately to block your account:
During working hours: (+297) 527‐7777 

Outside of working hours: 24/7 Service: If you have subscribed to the Text Banking services you can immediately block access to your subscribed bank accounts in the event of theft or loss. Read more about Text Banking or Sign up for Text Banking. 

Your account will be charged a replacement fee for a new card. This fee is waived in case of a stolen card; if a police report is submitted to our office.

Report a lost or stolen Credit Card

If your credit card is lost or stolen, please call us immediately to block your account.
During business hours (8:00am to 4:00pm AST): (+297) 527‐7777.
Outside business hours:
(+1) 727 570‐4881 (local rate if calling in the USA)
(+1) 866 604‐0381 (toll-free if calling in the USA) 
Contact Us

Useful Tips

Get our Aruba Bank App® and check your balance or make transfers on-the-go. 
Read more

Do you have questions?

Call our Contact Center during office hours and extended hours at (+297)527 7777.

Contact Us

Accepting cookies will make more user-friendly and will facilitate the process for you to find what you are looking for. We will make sure to display more relevant information to you.

Do you accept cookies?

More Information

Yes, I accept cookies