About Aruba Bank
Aruba Bank has been answering the banking needs of its clients since 1925. We are Aruba's oldest bank, but we are always focused on the future. We are always asking ourselves "how can we build the best possible banking experience for our clients?". As a result, you can count on us to constantly bring you exciting campaigns and smart innovations, like Aruba's most advanced and secure online banking system Aruba Bank Online®
Bringing You the Best in Banking
Aruba Bank provides you with a wide range of retail, commercial, corporate, international banking and insurance services. Through our five branches and more than 260 employees, we are committed to provide you with the best in financial services. Whether it's electronically or face-to-face, we will always do our utmost to help you in a personal, fast and flexible manner.
Our Mission Statement
Aruba Bank strongly believes that banking is about people. Our success lies in providing our clients with the best possible personal financial assistance. We assist people in taking care of their financial affairs during a lifetime. Our prosperity is also a result of constantly applying our core brand values.
We want you to think, "that's a great bank!” We want you to enter into a lifetime relationship with us because you know that we understand you, and that we work hard to give you the best possible financial assistance. Everyone at Aruba Bank is committed to achieving this, using the below values. They determine everything we do.
We act in anticipation of the customer's needs by listening, learning what his desires are, envisioning ourselves in his position and adapting our products, services and attitude to maximize his convenience.
Each customer experience should add progressively to the customers' confidence in our bank. This constant reinforcement of trust is the essence of building long-term relationships. Reliability naturally implies that we are solid and trustworthy as a bank.
We display the qualities that mark a high-level banking professional: knowledge, skills, experience, intelligence and constant alertness. These qualities should be applied externally and internally. Individual professionalism and professionalism between colleagues, departments and branches are equally vital to an unbeatable customer experience.
We will constantly introduce new ideas, methods, products and services, or new ways of looking at them or experiencing them. Not only to stay ahead of the competition, but specifically to achieve a level of customer satisfaction and banking expertise that exceeds expectations time and again.
We have the will to excel and to be leaders in the perception of the customer. We are fully aware that a number one position is not something you claim, but something you deserve through visionary thinking, discipline and, most of all, hard work by every single member of the organization. We aim for leadership through continuous leadership in client-centered performance, not leadership for the sake of leadership.
With total assets of over AWG 2.0 billion, Aruba Bank is the largest commercial bank on the island. Aruba Bank N.V. was statutorily established in Aruba and registered with the Chamber of Commerce and Industry
(registration 43). Based on the State Ordinance on the Supervision of the Credit System, Aruba Bank is being supervised by the Central Bank of Aruba.
Aruba Bank is affiliated with Orco Group
, statutarily established on the island of Curaçao. Orco Bank opened their doors on the island of Sint Maarten in 2007 and also on Bonaire in year 2009. Our strong connections with prominent financial institutions ensure that we can offer you a complete, global service.
To facilitate your international transactions, we work with a global network of correspondent banks.
- Wells Fargo Bank, Miami
- ING Bank, Brussels, Belgium
- Bank of America
Customer-focused Banking since 1925
Aruba Bank was the first commercial bank ever established in Aruba. When the late John G. Eman founded it in Oranjestad in 1925, the bank was known as John G. Eman Banking Department, which was a sole proprietorship. In 1932, the bank was incorporated into the John G. Eman Bank N.V. to expand its banking activities to support the growing economic development on the island. Four years later, in 1936, Aruba's bustling economic activity required even more capital. The John G. Eman Bank joined forces with another bank, and Aruba Bank was born. In 1946, Aruba Bank opened a branch in the district of San Nicolas to service the Lago Oil & Transport Company and its employees, as well as the community of San Nicolas in general.
Customer-focused Banking today
Today, Aruba Bank has five branches, 32 ATMs and over 250 employees. Despite the establishment of other banks that arrived on the island at a later stage, Aruba Bank has managed to maintain its market-leading position and has become a full-fledged, customer-oriented commercial bank. In October 2003 Aruba Bank purchased the shares of Interbank Aruba N.V. In February 2005, another acquisition took place and Aruba Bank purchased the shares of Ohra Hypotheekbank. Today, Aruba Bank is fully owned by Orco Group.