We know your time is valuable. Avoid waiting in line by scheduling an appointment online using our new e-Appointment service. Schedule an appointment at a time that suits you. Our representatives are ready to help. 

Scheduling an appointment with one of our representatives in advance offers you a convenient way to save time and make the most of your meeting with us. 


  • No waiting in line
  • Time that suits you
  • Convenient

Why schedule an appointment?

Scheduling an appointment allows you to:

  • Choose a time and a branch that works for you – without waiting in line.
  • Tell us in advance what you'd like to talk about so that we can prepare.
  • Make sure there's a representative at the branch who can assist you and answer your question
schedule an appointment

How it works


Schedule an Appointment.

  • Go to e-Appointment and choose the date and time that suits you from the available time slots.

Make e-Appointment


Tell us what you need.

While scheduling the appointment you will select which service you will be requesting or applying for. This is to help us prepare for your e-Appointment.


Your e-Appointment

When arriving for your appointment use our ticketing system located in each of our branches to acknowledge your arrival for the appointment.

Schedule eAppointment

In the e-Appointment system, you have the option to select from the following services:  
  • Personal Account Opening and Account Maintenance
  • Personal Loan application
  • Car Loan application
  • Face-to-face verification
  • Mortgage Loan application
  • Mortgage Loan information
  • Car, Fire, Life Insurance
  • Insurance Claims
  • Insurance Policy pick-up

In the e-Appointment system, you have the option to select from the following locations:
  • Aruba Bank Camacuri Branch
  • Aruba Bank San Nicolas Branch
  • Aruba Bank Hato Branch

Learn more about Aruba Bank Loans

  • Frequently Asked Questions

Question: Can I still go directly to my branch and meet with a representative without making an e-Appointment?

Answer: Yes, you can still visit a branch without an e-Appointment. You may have to wait for the next available representative.

Question: Can I make an appointment for the same day? 

Answer: Yes, as long there is availability.

Question: How do I re-schedule or cancel my e-Appointment?

Answer: If you need to cancel or re-schedule your e-Appointment please do so by using the 'cancel appointment' link provided in the email confirmation that you received after the appointment was made. 

Question: What happens if I arrive late for my e-Appointment?

Answer: If you arrive late for your appointment you may have to wait for the next available appointment slot (if there is availability) or you have the option to make a new e-Appointment. 

Question: Can I schedule an appointment with my account manager via e-Appointment?

Answer: No, please make an appointment with your account manager via email or Contact Center at 527 7777 or email info@arubabank.com 

Aruba Bank App Tutorials

Learn how to use the Aruba Bank App®

View Tutorials

Aruba Bank App Guide

Useful Tips

Get our Aruba Bank App® and check your balance or make transfers on-the-go. 

Do you have questions?

Call our Contact Center during office hours and extended hours at (297)527 7777.Contact Us

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