Tips for Safe Banking

How to Protect Yourself from Telephone Credit Card Scams

Do not give strangers calling on the phone any personal information or account details (such as the 3-digit CVV2/CVC2, the 'Card Validation Code 2' that appears on your credit card's signature panel)
If someone calls you to notify you of fraud with your credit card, insist on calling Aruba Bank back
Do not give personal or account information to anyone but an Aruba Bank employee at our Credit Card Department
Immediately report suspicious calls to our Credit Card Department (+297 527 7830) and contact the police
Check the transactions on your credit card statements carefully to determine if there are any unauthorized charges or activities

Do not reply to unsolicited and otherwise suspicious e-mail or 'e-mail-spam' messages that pretend to come from legitimate sources, such as MasterCard or Visa
Guard your personal information; never provide information that you feel uncomfortable giving
Never give anyone the password for your Internet service provider or online bank account
Keep records: print all information about your online transactions and keep it in a safe place
Make sure that merchants that you are dealing with take proper security measures.
(Look for an unbroken key or closed lock at the bottom of the browser window: this indicates a secure website; if you cannot determine this, do not send your payment information over the Internet)

Make sure you are doing business with a reputable Internet merchant by checking for this information:

A clear, accessible privacy policy in an accessible place
Detailed information about the offer, including the delivery date, terms of warranty, and cancellation policies
The company's physical address and phone number
Information about how the merchant protects your financial information