E-Appointment

We know your time is valuable. Avoid waiting in line by scheduling an appointment online using our new e-Appointment service. Schedule an appointment at a time that suits you. Our representatives are ready to help. 

Scheduling an appointment with one of our representatives in advance offers you a convenient way to save time and make the most of your meeting with us. 
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Benefits

  • No waiting in line
  • Time that suits you
  • Convenient
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Why schedule an appointment?

Scheduling an appointment allows you to:

  • Choose a time and a branch that works for you – without waiting in line.
  • Tell us in advance what you'd like to talk about so that we can prepare.
  • Make sure there's a representative at the branch who can assist you and answer your question
schedule an appointment

How it works

1.

Schedule an Appointment.

  • Go to e-Appointment and choose the date and time that suits you from the available time slots.

Make e-Appointment

2.

Tell us what you need.

While scheduling the appointment you will select which service you will be requesting or applying for. This is to help us prepare for your e-Appointment.

3.

Your e-Appointment

When arriving for your appointment use our ticketing system located in each of our branches to acknowledge your arrival for the appointment.

Schedule eAppointment

In the e-Appointment system, you have the option to select from the following services:  
  • Personal Account Opening and Account Maintenance
  • Personal Loan application
  • Car Loan application
  • Face-to-face verification
  • Mortgage Loan application
  • Mortgage Loan information
  • Car, Fire, Life Insurance
  • Insurance Claims
  • Insurance Policy pick-up

In the e-Appointment system, you have the option to select from the following locations:
  • Aruba Bank Camacuri Branch
  • Aruba Bank San Nicolas Branch
  • Aruba Bank Hato Branch

Learn more about Aruba Bank Loans

  • Frequently Asked Questions

Question: Can I still go directly to my branch and meet with a representative without making an e-Appointment?

Answer: Yes, you can still visit a branch without an e-Appointment. You may have to wait for the next available representative.

Question: Can I make an appointment for the same day? 

Answer: Yes, as long there is availability.

Question: How do I re-schedule or cancel my e-Appointment?

Answer: If you need to cancel or re-schedule your e-Appointment please do so by using the 'cancel appointment' link provided in the email confirmation that you received after the appointment was made. 

Question: What happens if I arrive late for my e-Appointment?

Answer: If you arrive late for your appointment you may have to wait for the next available appointment slot (if there is availability) or you have the option to make a new e-Appointment. 

Question: Can I schedule an appointment with my account manager via e-Appointment?

Answer: No, please make an appointment with your account manager via email or Contact Center at 527 7777 or email info@arubabank.com 

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Aruba Bank App Tutorials

Learn how to use the Aruba Bank App®

View Tutorials

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Aruba Bank App Guide

Useful Tips

Get our Aruba Bank App® and check your balance or make transfers on-the-go. 

contact us

Do you have questions?

Call our Contact Center during office hours and extended hours at (297)527 7777.Contact Us

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